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Tips & Advice

Is Manual Data Entry Costing Your Business? Why Automation is the Solution

If you think that investing in software to automate your systems will cost you more money than doing everything manually, you’re not alone. Many businesses operate under the assumption that paying for automation is more expensive than paying people to do things. The truth is there are hidden costs to doing things by hand, and those costs can significantly affect your bottom line.

We’re going to look at the hidden costs you may not realize you’re incurring by doing your data entry manually. The magnitude of some may surprise you.

1. Increased error rate

Workers entering data manually, without verification, can have an error rate as high as 4%. That means for every 50 entries, two are wrong. In an experiment in 2009, it was shown that data entry workers made up to 10.23 errors when entering data from thirty spreadsheets. This is the nature of human data entry.

When errors involve money, the stakes are high. These errors could lead to over-and underpayments, over-and undercharging customers, disruptions to the accounting and auditing processes, and may lead to financial trouble. Data entry errors have cost companies millions of dollars.

2. It takes time

Manual data entry takes time. The average typist can perform 10,000 to 15,000 keystrokes per hour. Depending on the amount of data and its form, it can take even the fastest typist hours to perform data entry. If the data requires comprehension or analysis before entry, this slows down the process even more.

It could take a competent operator between 8 and 10 minutes to enter 400 units of data. This may not seem like much, but if the volume of data is high, it can cost your company valuable time that could be spent on other workflows, like analyzing the data.

3. Can’t focus on important business tasks

With so much time spent ensuring that the data entered is correct and finding and fixing errors, there is no time left to work on the business. Managers spend their time ensuring that the data they’re reporting is accurate and less time actually analyzing that data. A survey found that 37% of manufacturing professionals don’t trust the reliability of manually entered data when making strategic decisions. If you can’t trust the data you’re getting from your team, how can you grow your business or take on additional work?

4. Inhibits business growth

When management receives data, it often makes decisions based on that information, whether it’s correct or not. These decisions may inhibit the growth of the business. For example, a costly mistake can lead managers to believe a project is over budget when it’s not. They then make moves to cut company spending to protect the company, when instead, they should be investing in future growth.

5. Hidden costs

Most companies think automation costs more than entering data by hand. The truth is there are hidden costs to entering data manually. There’s the obvious labor to enter the data, then more labor to check for mistakes, and more labor to fix the mistakes. At each level, it becomes more expensive and time-consuming to detect and correct mistakes.

It has been shown that incorrect data can cost companies up to 30% or more of their revenue. In particular, a 2018 Goldman Sachs report stated that the direct and indirect costs of manual paper invoice processing are $2.7 trillion for businesses around the world. The hidden costs of manual data entry can be enough to make or break your business.

6. It’s boring

Continually spending days or hours doing mindless data entry can lead to employee dissatisfaction and turnover. When workers spend hours keying in the same information, they are bound to lose focus, which increases errors and leads to frustration. Data entry work is repetitive and tedious. 55% of employees in a survey cited the collection, uploading, and synching of data as the least productive part of manual data entry. When employees don’t feel productive, their morale lowers and they are then more prone to make mistakes.

Automation is the solution

How can companies save themselves the time and money that is lost through manual data entry processes? Automating as much as possible is one way to recoup these costs. By using machine learning and automation, the software can automate much of the data entry process, leading to fewer mistakes and speeding up the process.

Premier Software uses AI, machine learning, and automation to speed up invoice entry and other repetitive tasks, so you can spend time working on your business and less time entering data. For a demo of how our automation works to save you time and money, schedule one today.Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101.

 

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Tips & Advice Trends & Technology

9 Reasons You Need Drawing Management

Drawings are the backbone of every construction project. Without correct drawings, the work completed may be incorrect or not needed at all. With so many drawings being issued for even the simplest of projects, keeping them organized is imperative for project teams to work successfully. Drawing management software provides the organization and features that teams need to complete their projects on time and on budget.

We’ve put together nine reasons why you need a drawing management system to help you stay on top of your project and your work.

1. Version control

It’s crucial that project teams work off the latest revisions of the drawings and specifications as the project progresses. New drawings may be issued periodically based on changes to the design or RFI responses. Keeping up with these changes can be confusing and difficult if you don’t have a system to keep it all straight.

Version control tracks the latest version of each drawing and ensures that you’re always looking at the most current one. This ensures the team is always up to date and working off the correct drawings.

2. Central storage

Teams often have multiple places they store their drawings, some on local computers, in Dropbox, in email attachments, etc. With a central storage location for all drawings, you reduce the number of places you have to look for a specific file. This can save hours of frustration and search.

A central storage system keeps all drawings in the same place so everyone can have access when they need it.

3. Markup ability

Changes happen in every job. With a drawing management system, you can digitally markup drawings to document questions or changes to the drawings. You can highlight changes with bubble clouds and mark as-built locations for utilities, walls, and other features of the project.

The ability to digitally markup drawings allows teams to keep a live as-built set in the system. Everyone can access it and know exactly where things ended up.

4. Connect drawings to other correspondence

Drawing management systems allow teams to tag RFI locations and link them with the corresponding questions, then markup changes on the drawing based on the response. They can also tag change order locations and associate them with the appropriate CO. Now when someone asks why a specific change was made, teams can go to the electronic drawing tool and immediately see the RFI and response that caused the change.

Open communication is key during construction projects, especially those with lots of changes. The ability to connect drawings to other correspondence allows teams to instantly see when and why changes were made.

5. Security and controls

With drawing management tools, you can set security permissions to allow team members to see only those documents that they need to see. This keeps sensitive data and trademarks safe from those who don’t need to have that information.

Keeping data safe and secure is important in any data management system. By setting security permissions on a need-to-know basis, you protect your client’s trademarks and trade secrets.

6. Cloud storage

Storing drawings in the cloud allows all team members to have access from any device with an internet connection. No more searching in folders or trying to locate links, all the drawings are on the tool and everyone who has access can easily see them. Cloud storage also provides limitless data storage, allowing multiple large projects to be stored in the cloud.

Cloud storage provides easy access from any device for all team members who have permissions.

7. Easy to archive

As electronic drawings are marked up throughout the project, the record creates an as-built set that can be accessed at any time during the project. Team members can easily see how the documents have changed versus the original design. All changes are recorded in the electronic version visible from any device.

The ability to create an as-built set at any time during the project improves communication with the owner and speeds up the project closeout process.

8. Search capabilities

Optical character recognition allows the software to locate specific keywords within the drawings. Teams can search for specific terms or location names and find them instantly without searching through all the pages.

Searching for keywords in the drawing tool saves teams hours looking through individual sheets.

9. Avoid added work or rework

Teams can avoid rework and performing added work that wasn’t necessary by always using the latest version of the drawings available. Having a drawing management system ensures that the latest version is accessible with a click of a button, as opposed to searching through folders and documents. The system will also document the receipt of specific drawings, so the information can be used if a dispute arises.

Teams can avoid rework when they work from the latest versions of the drawings and can document receipt of new versions.

Save time and money with drawing management

Drawing management systems should make your life easier, not create more work. They can help keep teams organized, help them find the information they need, and save time and money searching for documents.

When looking for the best drawing management software for your team, make sure it has the features above and fits your workflow. To find out if Premier Construction Software is a good fit for your team, contact us today.

Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101.

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Uncategorized

Tips for Using Construction Software to Improve Performance

Construction companies upgrade their construction software for lots of reasons. One of the main reasons being to improve, you guessed it, performance. This includes being more profitable and more efficient, both in the field and the office. There are many ways to improve performance working with construction software, including choosing the right software, getting an ERP solution, changing processes, gathering data, and using analytics.

1. Get the right software for your business

One size software does not fit all. Before selecting construction software for your company, you need to do research to make sure you’re selecting the program that is best for your company. Get something too simple, and you’ll quickly outgrow it. Get something too complex, and you’ll never use it properly or understand what the data is trying to tell you.

Start by assessing your current system, even if you’re still using spreadsheets. Determine what’s missing and what information you wish you had. Shop around and look at multiple software options. Don’t rush this process or you’ll quickly be overwhelmed by all the information you receive. Look for software that allows for flexibility and growth in your company and the data you collect. You’ll want to be able to grow into the software and still have it serve you several years down the road.

Choose the software package that best suits your needs and gives you the most options for additional data collection. Some software packages target specific contractor types or are better suited for certain trades. Choose one that fits your company and the work it does, both now and into the future. Choosing the right software lays the groundwork for improving your performance and improving efficiency.

2. Get an ERP

An ERP software program, or enterprise resource planning, offers companies a holistic view of their operations and finances. In the construction world, it combines project management and accounting into one solution that is linked by data. This type of software solves a critical missing link in construction – it links the office to the field. Information entered in one area can be immediately seen by the other, making real-time decision-making possible.

ERPs have several advantages over standalone accounting software, including the ability to see data in real time, integrated data, and a larger view of company performance. All of these allow management to assess and act on trends in the business. They can spot problems both in the field and the office and proactively address them.

3. Don’t be afraid to change

New software often brings new processes. No software program does things the same way as another, and companies need to be flexible in changing their processes. Using the software’s process will improve efficiency and avoid extra work. It can also allow for additional data collection, which can be beneficial in assessing productivity.

New software provides the opportunity to learn more about the company and its processes through the collection of additional data. Even though the company hasn’t collected certain data in the past doesn’t mean you can’t learn from the information.

4. Gather data

Data is key when it comes to improving performance in construction. By being able to gather data from both the field and the office, management can assess performance companywide and make improvements to increase efficiencies and improve performance. Without this data, management must rely on anecdotal evidence and assumptions about what is happening on site.

When companies gather more data, they have an opportunity to learn more about the company. With limited information available, management has to make assumptions to fill in the gaps. But with concrete information coming from the field, management can monitor both growth and performance in real-time, allowing them to make better decisions.

5. Use analytics

Analytics help companies predict future outcomes based on past events. The more data the company has available for analysis, the better the predictions are. Since construction software allows for the collection of data from the field and office, analytics can provide insight for both areas and allow project managers and company management to make better strategic decisions.

Analytics can predict incidents and problems ahead of time, like forecasting the possibility of safety incidents depending on the type of work being performed. This proactive response helps prevent problems and allows companies to improve performance and increase efficiency.

Conclusion

If your company is looking to increase efficiency and improve its performance, construction software is a key part of that journey. Start by making sure you have the right software for your situation by assessing multiple options before deciding. If it makes sense for your company, select an ERP solution that connects the office to the field. Don’t be afraid to change your internal processes to match the software’s procedures. Gather as much data as you can and use analytics to help you predict outcomes for your business. Premier Construction Software has all the tools you need to improve your key performance measurements. Contact us to request a demonstration.

To learn more about how you can improve performance with a construction software, schedule a call with our team for a live demonstration.

Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101.

 

Categories
Tips & Advice Trends & Technology

A Way of Attracting Younger Construction Workers? Technology.

Many construction industry companies are looking for ways to attract the younger generations to work with them so their businesses can continue on into the future. But with a labor shortage throughout the country, and particularly in construction, companies have to work harder to attract younger workers.

The answer to the question of how to reach younger workers and encourage them to join the industry is technology. By updating systems and software, using the latest in tech gear, and focusing on recruiting young workers, construction companies can make the industry attractive again.

An aging workforce

Workers younger than 25 make up only 9% of the total construction industry workforce. Roughly 40% of workers in the industry are 45–64. And according to data from the Center for Construction Research and Training, workers aged 55 and over increased from 17% in 2011 to 22% in 2018.

Add to that the fact that the industry has struggled to attract younger workers and it’s a recipe for a shortage in the near future. High school students are encouraged to go to college and choose a career path from there. The trades and other construction-related occupations are not given as much fanfare.

Contractors are complaining about the lack of skilled workers available, but the truth is the industry doesn’t do a good enough job attracting potential workers. The younger generations have grown up with technology by their side and have come to rely on it for every aspect of their lives. However, construction has been slow to adopt new technology, and many workers still rely on outdated resources to perform their work.

If contractors and other construction companies want to attract younger workers, they’ve got to adopt the latest in technology. This will allow them to take advantage of the benefits of younger workers’ skills. Students in construction management programs are getting trained on the use of scheduling software, project management software, estimating software, and electronic material takeoff. Administrative and accounting professionals are being trained using new software with new functionalities. Asking highly trained workers to use outdated programs discounts the education they worked so hard to get.

By asking workers to use systems they are not familiar with also slows down the training time and increases costs. Companies that still do manual takeoffs will struggle to teach a Millenial worker about scales and manual calculations. This leads to a longer onboarding process, costing companies more money while they wait for a new worker to become productive.

Upgrade your tools

Companies that want to attract younger workers need to upgrade their tools to the latest technology can offer. You don’t have to be on the bleeding edge, but there’s a lot of researched and tried-and-true technology that construction has been hesitant to implement. Companies need to adopt tech to help match the skill sets, education, and training those future workers are receiving.

Accounting

In accounting education students are quickly trained on the debits and credits, then they are moved to software. While most construction companies use accounting software, not many use software specifically designed for the industry. QuickBooks and other general-purpose accounting software can be useful when a company is starting out, but as they grow and want to attract a higher level of talent, industry-specific software becomes a necessity.

Since construction accounting is so different than any other industry, using industry-specific software becomes even more important. Trying to show someone the intricacies of construction accounting using software that isn’t built for those intricacies can lead to a lot of confusion. New workers need a straightforward process that often isn’t available when using generic software.

Project management

Students in construction management programs are learning project management and documentation by using software packages. These packages make tracking correspondence, submittals, and RFIs much easier than using an Excel spreadsheet. If companies aren’t using these tools, they could be losing the opportunity to work with some of the best and brightest.

Estimating and takeoff

When it comes to estimating and material takeoffs, integration is the key. Too many companies rely on outdated software or manual methods to create project estimates and do material takeoffs. Those amounts then need to be entered into another software system once the project is approved. By integrating and automating the estimating takeoff process, companies can improve speed and accuracy. Both of these lead to more work and higher profits.

Scheduling

Scheduling software allows project managers to build dependencies and relationships between tasks on a project. This makes updating the schedule a lot easier because tasks automatically move depending on their predecessors. Having to spend hours manually updating a schedule can be costly.

In addition, some schedules can be imported into the project management system, allowing the team to view the day’s activities and adjust the schedule as needed.

Update your software with Premier

By implementing the latest in technology and bringing processes into the 21st century, construction companies can attract younger, skilled workers. Companies that do not upgrade will continue to struggle to recruit new workers and attract the best and brightest.

If your company is ready to upgrade your accounting and project management software, contact us to see a demo of Premier Construction Software.

Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101.

 

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Ultimate Guide

Ultimate Guide to Submittals

Just as every trade feels they’re the most important and essential part of constructing a building, every phase of the project planning process feels like the most critical. When it comes to submittals, however, they truly are near the top of the importance ladder.

The submittal process is an opportunity for everyone on a project to get on the same page, which rarely happens throughout the life of a project. By establishing an efficient submittal management process, a project can go off with fewer hitches, better communication, and better collaboration.

What is a submittal?

A submittal is a document sent from the subcontractors in the field to the design personnel on a project. Their function is to verify that everyone is on the same page in regard to nearly every material, finish, and fixture on a project.

When an architect, engineer, or designer creates a set of plans, they specify (to the best of their ability) every material on the project. When the subcontractors finally receive and review the plans, they do their best to decipher exactly which materials the plans call for. To ensure that they’re on point, they send a submittal package to the design professional. This package includes all of the materials they believe match the specs the best.

The design professional or firm then reviews all of the submittals, ensuring that every material is consistent with the drawings. They’ll verify everything from steel beams to paint and carpet colors.

A Submittal Example

Let’s say an architect creates a set of plans to build an office building. He’ll specify every aspect of the project, from the steel beams to the carpets.

The subcontractor responsible for ordering the doors, flooring, and other finishing materials for our office building will need to create several submittals to ensure they’re using the right products. In the case of the doors, they’ll contact a supplier for a product information sheet for doors that match the ones specified on the plans. The subcontractor will submit this information sheet to the general contractor, who will then submit it to the designer for approval.

When the subcontractor sends several submittals for approval, they’ll usually bundle them up and submit them at once. This is a submittal package.

Types of Submittals

With the thousands of potential submittals possible on a construction project, it makes sense that there would be at least a handful of different types. It’s essential to understand each and how they work.

Shop Drawings

Obviously, you can’t just order every material on a construction project off of a shelf in a warehouse somewhere. Often, a fabricator needs to create a fixture, structural component, or other items from scratch in their shop.

To ensure that the fabricator’s proposed product will meet the design pro’s specifications, they’ll send a submittal with their shop drawings. These submittals often include details such as dimensions, materials, and qualities.

Material Data

Many times, an engineer or architect will be very specific about the materials they’ve included with their drawing. In public projects, the engineer may specify two or three products in the name of healthy competition. Even in these hyper-specific scenarios, there can still be a bit of gray area.

To help keep the gray area from throwing the project off schedule, over budget, or out of spec, a contractor will send a submittal with the materials they believe they are to use. As you can imagine, a submittal for every material can become overwhelming, but it’s important to ensure a safe and successful project.

Product Samples

When it comes to finishes and aesthetics, sometimes the only way to ensure the finished product meets the designer’s vision is with samples. Contractors can use sample submittals for anything from paint colors, carpets, floor tiles, moldings, hardware, or other details throughout the project.

What to Include in a Submittal

A submittal package can be full of supporting documents, images, specs, drawings, and other important information. Knowing what to include or expect in a submittal can streamline the process.

In general, submittals should include:

  • The subcontractor’s business name and contact info.
  • The contact name and info of the design professional or contractor who needs to review the submittal.
  • Any drawing reference numbers for the engineer to follow.
  • Product information directly from the manufacturer that outlines the specifications, model numbers, dimensions, capacities, and other important information.
  • Extremely detailed shop drawings. They should include the specifications of all the materials used in the construction of prefabricated items, particularly when it comes to structural components.
  • Color, texture, and finish selections available for a product, material, or surface specified in the plans.
  • Samples, pictures of mock-ups, or any other supporting information that will help the designer make a decision.

While submittal packages, spec sheets, and shop drawings can be overwhelming, the actual submittals don’t have to be complicated. They should include all of the information that will help the designer make a decision and respond quickly.

The Submittal Creation and Review Process

In a perfect world, a submittal would go from the subcontractor to the designer, and then from the designer back to the subcontractor with an approval. However, submittals can make many, many more stops along the way.

When a subcontractor creates a submittal, they have to start with the product manufacturer or fabrication shop. With the help of this supplier, they’re able to put their submittal or submittal package together.

The submittal then goes to the general contractor for review and approval. Potentially, the general contractor could deny the submittal if it’s clearly missing the mark from what the drawing specified. If the general contractor approves, they will then send the submittal up the chain to the architect for approval.

The architect will then review and approve or deny the submittal based on their point of view. The next stop for the submittal could be an engineer or design consultant, or potentially the owner. Once everyone on the chain signs off on the submittal, the material, finish, or product is okay for use on the project.

Commons Problems with Submittals

While the overarching goal of a submittal is to ensure that everyone is on the same page and that the project can go off smoothly, they aren’t perfect. There are some common issues with the submittal process, and understanding them can help you avoid them or minimize their effect on the project.

Paper Dimensions vs. Actual Dimensions

For all of the effort that architects, engineers, and designers put in trying to put the perfect roadmap together, construction projects often vary at least slightly from the plans. While the industry as a whole does allow for changes and variations with change orders or RFIs, certain phases of a project need the actual dimensions in the field.

Signing off on a submittal for a custom-fabricated material without knowing if it will actually work in the field is a problem. Plans and drawings are great for getting the project rolling, but there are times when a sub needs to be at the site to create an accurate submittal.

Delays in the Chain

One of the biggest issues with the submittal process is delays in the chain. A subcontractor can create and supply a submittal on time and with the best intentions, but a few days here and there on various decision-makers’ desks can throw off a timeline. Because there are so many stops along the way, it can be difficult to tell where the submittal package is at any given time.

Poor Organization and Tracking

Just about every part and component involved in the construction of a building requires a submittal to ensure it meets with the designer’s or architect’s specifications. With so many submittals on any single project, keeping track of them all can be a full-time job.

Delays due to poor organization can rock the timeline even more severely than a submittal sitting on a decision maker’s desk for too long. When submittals fall victim to poor management, contractors and designers have to make snap decisions that might not pan out as planned. Worse yet, the project could be at a standstill over a submittal lost in the shuffle.

Streamlining the Submittal Process

The submittal process isn’t fun for anyone involved. As a subcontractor, putting together a complete submittal takes a lot of time and work, and mistakes along the way can be a real issue. As a project manager or prime contractor, managing all of the submittals from every specialty contractor can be a headache. Misplacing just one of those submittals can throw off the entire project.

Even just ensuring that you have all the submittals from all the subs that need to submit them is tough.

Streamlining the submittal process can make a significant impact on the project’s workflow. The best way to simplify the process is to rely on a software program to help you submit, forward, and track submittals automatically.

Preparing Submittals with Premier Construction Software

Preparing a huge binder full of photocopies and product data sheets is time-consuming. Instead of printing, photocopying, and punching holes in all of your submittal documents, create your submittals with Premier Construction Software.

Premier Construction Software allows you to upload all of the important documents and pictures that your submittal will require. This can save a lot of time, paper, and frustration over the course of developing a submittal package. Once you create all of your submittals, Premier will keep track of them on its cloud-based document management system. Using this will allow anyone with permission to access these documents.

The ease of creating a submittal and the cloud-based access will allow several parties to work on a submittal package together, speeding up the process and promoting teamwork.

Create and track construction submittals with Premier Construction Software

Sending Submittals with Premier Construction Software

Even more archaic than building a physical submittal package is actually mailing or delivering one.

Sending submittals has never been easier than it is with Premier Construction Software. Once prepared, you can send a submittal, or several, to multiple contacts instantly through email. Each contact will have access to the drawings, datasheets, and whatever other documents or images you attached to the submittal.

You’ll now know who has the submittal and when they received it, taking the guesswork out of tracking your submittal package across several desks or offices.

Approvals and Denials

Getting or giving a response for a submittal doesn’t have to drag down the project with construction software like Premier Construction Software. Submittals can receive responses in real-time, allowing the project to move forward quicker than standard paper-based submittal packages.

Decision-makers are able to annotate, approve or deny a submittal electronically, giving feedback or conditions as they apply to the submittal.

Tracking Submittals with Premier Construction Software

Perhaps the most challenging aspect of submittals is tracking and organizing them to ensure that nothing gets lost in the shuffle. Traditionally, tracking these documents required administrative staff to manually input each submittal into a long spreadsheet. It’s a long and tedious process. It’s also the perfect breeding ground for human error. Premier Construction Software can help with that, as well.

Instead of creating and maintaining your own submittal log, Premier does it automatically. When you send or receive a submittal with Premier Construction Software, that submittal becomes accessible through the cloud-based document database. You’ll be able to track each submittal and its status easily from anywhere with internet access. Premier provides a complete history of each submittal as well, so you can stay up-to-date with any changes or updates.

By utilizing the document management system in Premier, you’ll be able to search for any submittal (or other important documents) on the project for any information you might need.

Submittal management is key to the success of your project.

Whether you’re a subcontractor, general contractor, or design professional, proper submittal management should be a priority for your project. Submittals with the proper information, timely responses, and open communication allow a more collaborative approach to a project. They also ensure the project goes as smoothly as possible.

For more information on how you can manage your submittals with Premier Construction Software, you can schedule a personalized product demonstration here.

Author Biography:

Tom Scalisi has over 15 years of experience working in the trades. Since moving to full-time freelance writing, he has developed a passion for helping construction companies grow. He enjoys teaching contractors how technology can streamline their businesses and educating them about their rights during payment disputes.