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Inefficiency Costs in Construction

It doesn’t matter which industry you work in, inefficiency is a profit killer. Doing things twice, taking too long to accomplish a goal, or paying too much to get something done are all sure ways to beat up a company’s wallet. For that reason, most companies aim to streamline their processes and improve efficiency. Unfortunately, that’s a tall order for the inefficiency costs in construction. 

What causes inefficiencies in construction?

Inefficiencies typically start with a lack of information, but they can take many forms. The following are some of the largest contributors to inefficiency costs in construction.

Poor Planning

There are many moving parts on a construction project: project owners, general contractors, subs, suppliers, designers, engineers, inspectors, financing lenders, and more. Getting all of those parties to play nicely and on time with each other is truly an art, especially when it comes to scheduling. 

One scheduling snafu can cause massive issues, especially if it involves a materials delivery or a specialty sub that can’t make it back to the site in the near future.

Poor Communication

One of the most significant issues causing inefficiencies in construction is poor communication. Job site confusion, questions about certain aspects of the project, unclear scopes of work, and even changes in designs aren’t always handled quickly and efficiently. Instead, questions compile and delays build, costing the contractor, subs, and project owners precious time and money.

Let’s look at a likely situation: A specified type of flooring isn’t available, and the flooring sub needs to know what to do. Instead of taking the efficient route and sending an RFI to the designer, he tells the GC he needs an answer before ordering. The GC is juggling 15 things at one time and gets distracted by something on the job. He never delivers the message. 

By the time the subcontractor needs to be on-site and laying floors, he’s already behind schedule because he was waiting on an answer and couldn’t order the floor. 

Lack of Skilled Labor and Training 

The construction industry’s need for skilled labor is well documented, but understanding how much this lack costs the industry isn’t so cut and dry. Without a crew of men and women that a company can rely on, projects take longer than necessary. Also, these crews’ inexperience means they might not recognize when they’re working inefficiently.

A lack of training can contribute to the issue. Whether it’s a new system or technique, or even just basic safety, not training staff in how to do a particular aspect of the job will cost a business. In the best case, they learn by trial and error. In the worst cases, injuries can occur. In either case, things are running inefficiently.

And, consider the amount of time and resources it takes to recruit the folks to help run the business as smoothly as possible. What could the company do with those resources, otherwise?

Aversion to Technology

One aspect that separates the construction industry from just about every other business is its unwillingness to adopt new technology. While most industries have moved toward automation and streamlined processes thanks to the latest technology, construction holds fast to its old ways. 

Take drawing management, for example. If a company is still using paper plans, they need to be sure they’re using the latest, most updated set of drawings. Someone needs to print the plans and get them to the job site, costing money in supplies (paper and ink) as well as travel time and vehicle cost (gas, wear and tear).

Instead, a drawing management system allows GCs and project managers to check for the latest plans via a mobile device from the job site. And, anyone else who needs to see those plans will also have instant access, allowing them to make decisions or change course whenever necessary. 

What Inefficiencies Can Cost a Construction Company

When you consider the wide range of inefficiencies that exist and what can cause them, it doesn’t take much to imagine they make a huge impact on the bottom line. 

While some situations are unavoidable, issues caused by poor communication are estimated to cost construction workers almost two full days of work each week. Multiply those two hours by everyone on the project, and it becomes painfully obvious that time is money. 

And, if you consider how much time call-backs cost, as well as time spent on fixing avoidable errors caused by miscommunication, the numbers get worse. It’s estimated that all of these inefficiencies are costing the construction industry around $177 billion each year. 

There is a Solution

Most of the issues that cause inefficiencies are the result of poor communication or missing information. The good news is there is a simple way to improve communication and collect data in one spot—utilizing and ERP-based construction management software.

Automation

ERP software can streamline a business’s day-to-day tasks. By automating some of the more mundane and error-prone manual tasks, the team can focus their attention on creative solutions to unique problems. Whether it be tracking revisions, ensuring everyone’s compliances are up to date or giving everyone on the job an easier way to pay or get paid, automation can be the answer.

Better Decisions

It’s tough to make a good decision without all the information available, and construction management software can help. By centralizing all the data collection with an ERP, decision-makers will have the latest data and information available. This allows them to make smarter, more informed decisions to limit inefficiencies and keep the company and project on track. 

Drawing Management

Drawing management is also critical to ensure everyone is literally on the same page. Revisions and changes are instantly available to everyone on the job. If there are any questions or an RFI is necessary, creating and managing those documents using the ERP software is easy. Automated workflows ensure everyone who needs to receive these documents does, improving communication.

Cloud-based Access

Finally, construction management software can ensure that all of the important data, reports, drawings, invoices, and other documents are available at the users’ fingertips. Cloud-based software allows access from anywhere and on any device with access to the internet. Coupled with real-time updates, cloud storage ensures everyone is working with the same data at all times. 

Better Reporting

Last but not least, ERP-based construction management software helps businesses look at their past practices and forecast their futures. With automatically updated reports like job costing and budgets, and key performance indicators, the company will have an easier time hunting down inefficiencies and improving its practices.

Check out Premier Construction Software to see if it fits your company’s strategies and goals.  Our construction management and accounting software provide teams with the tools they need to take advantage of these technologies. Schedule a demo by contacting us today.

We’re more than just construction financial software. We’re built to help your business. 

Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101

 

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How Construction Is Moving Toward an Automated World

Experts have long criticized the construction industry’s unwillingness to get with the times. As one of the oldest industries in the world, it would rather stick to the status quo than try new things. That is until recently when some of the largest construction companies in the world started to recognize the benefits that technology and automation have to offer. And the reason for this change makes a lot of sense.

Construction has some of the tightest profit margins of any industry. Not only that, inefficiencies and errors shrink those margins even more. Automation aims to fix that by taking mundane, error-prone tasks and utilizing a system to handle them. The result is more efficient processes and fewer mistakes. Let’s take a look at a few ways construction is moving toward this automated world.

Automation in Construction

Construction automation conjures thoughts of robots and machines erecting buildings. While there are some machines that can lay bricks or pour concrete, construction automation is more about the processes behind the scenes, as a contract, documents, and invoice management. These processes take up a lot of time inputting data, double-checking documents, checking for compliance, and finding (and fixing) errors.

Smart Contracts

Many construction companies are moving toward smart contracts to help streamline and automate certain processes. These contracts work by utilizing “if/then” scenarios, recognizing that once one action takes place, another action needs to occur. 

For instance, some smart contracts will recognize that once a certain stage of a project is complete (say, the contractor gets paid) that more materials will be necessary. The program can then trigger an order to a supplier, making sure there is enough material to continue the job.

This type of automation keeps the construction vehicle rolling, minimizing downtime and maximizing efficiency.

Compliance Automation

Manual compliance management and tracking take a lot of time. Someone needs to check to ensure that each contractor is meeting the requirements set forth but the contract. This could be keeping licenses on file, meeting bond requirements, updating insurance information, sending lien waivers, or many other scenarios. And, should some of those compliances expire, someone needs to know—this sounds like a job for automation.

Automated compliance tracking and management is a significant help to construction companies. Not only will the system track and log compliances as they come in, but it will also notify the project management team if any are missing. They can also prevent expired compliances from going unnoticed by automatically sending a warning to the team.

Document Management

As much as the industry relies on raw materials to build structures, it also relies on documents (and lots of them) to keep the job on track. Between drawings, contracts, compliances, change orders, RFIs, and other construction documents, physically sorting and storing them all is mundane and time-consuming. Manual entry might reduce storage, but it’s also time heavy and prone to mistakes. Automated document management has the answer.

Some document management programs allow a user to upload a document into the system. The system then automatically reviews the document, pulls the important data, and stores it in such a way that’s easy to find and accessible for the whole team.

Automated Payments

Payment problems are always an issue in the construction industry, but automation can help. By giving subcontractors and suppliers an automated system to upload invoices and compliances, you reduce the time it takes for them to get paid. You also limit your risk of multiple payments or paying more than the budget allows.

Invoice Management

Beyond automated payment management, automated invoice management simplifies the entire process. Automated invoice systems will scan an invoice, pull the important data, cross-reference it with other documents, and assess the validity of the invoice. It will also recognize who sent the invoice, which job it’s attached to, and which contract it falls under. 

Automated invoice management can go quite a bit further, as well. The more invoices these systems see, the more proficient they become at recognizing job numbers, vendor codes, cost types, and more, pulling these values and ID numbers straight from the page. 

Possibly most important of all, automated invoice management systems reduce errors and oversights. The system will automatically check to ensure the amount is correct, as well as check that the document in question isn’t a duplicate or fraudulent invoice. This reduces lost money due to errors and mistakes, allowing automated invoice management to pay for itself.

Premier partnered with Smart Ui to offer services just like these. This system offers automated invoice management that only gets smarter the more you use it, helping you improve your company’s efficiency and accounts payable and receivable processes.

Automation Is the Future

Clearly, automation will play a big role in the construction industry’s future. From bots and machines to the way the industry handles data entry tasks, automating tasks allows for growth, increased profits, and better project management.

Check out Premier Construction Software’s automated systems to see if it fits your company’s strategies and goals. Schedule a demo by contacting us today.

Author Biography:

Tom Scalisi has over 15 years of experience working in the trades. Since moving to full-time freelance writing, he has developed a passion for helping construction companies grow. He enjoys teaching contractors how technology can streamline their businesses and educating them about their rights during payment disputes. 

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Why is Drawing Management Important?

Today’s construction industry is finally starting to embrace technology. From project management programs to accounting software designed specifically for the industry, improved workflows and team-wide access are increasing efficiency. Drawing management is one of the areas most affected by new technology, and the results are tremendous.

But what is drawing management, and why is it important? And what can it offer the construction industry and your company? Keep reading to find out.

What is construction drawing management?

In today’s world of information at our fingertips, people outside of the construction industry might be shocked if they saw the stacks of paper plans still plaguing some projects. Sure, the architect or designer has these docs on their computer and local server, but everyone else might be working from a set of paper drawings. And, as revisions come in, those paper drawings don’t update themselves.

That’s the issue that construction drawing management aims to solve. Drawing management, when done correctly, is a central database of drawings that everyone involved in the process can access. They’re most effective when cloud-based, allowing anyone in the field or office to access the latest drawing at a moment’s notice.

Why is drawing management important?

Having instantaneous access to project drawings is obviously a benefit, as anyone can look at the same drawing, regardless of their role and location. However, there is more to it than that.

Drawing management offers clarity

Imagine a scenario where a question pops up on the job site. Maybe it’s an issue with a material, or the scope of work doesn’t jive perfectly with the conditions at the site. In the past, the designer would have to go to the site or wait for the PM to upload tons of pictures to an email. With a drawing management system, the process is streamlined.

Now, the PM can access the drawings from the tablet while the designer pulls them up on their computer screen. While on the phone, the two can look at the same drawing, manipulate, and make notes, mark-ups, or revisions in real-time.

Drawing management offers real-time revisions

Too often have site personnel worked off an older version of the drawings only to find out things changed and their work was incorrect. This causes delays and waste, both of which are the enemies of progress and profits. Sure, you can blame the crew or the management team, but that doesn’t change the problem at hand.

Project drawing management alleviates this issue by allowing for real-time revisions and updates. As the team on-site accesses the drawings, they’ll have the most updated version at their fingertips.

Drawing management centralizes storage

Document storage can be a hassle. Between storing drawings on different drives, sending revisions through email, and granting access to everyone who needs it, finding a document at the moment you need it isn’t easy.

With a drawing management system, you can store those documents in one place. And with automation, a drawing management system will ensure these documents are sorted properly and easy to find. Maybe even best of all, some drawing management systems offer unlimited storage, preventing your company from running out of the ever-more-expensive digital space.

Drawing management integrates with other processes

Once you have an established drawing management system, it should integrate with the other processes your company uses. For example, an RFI can be accompanied by a tag that takes the team directly to the drawing in question. Also, the team can tag change orders to drawings, allowing anyone reviewing the change a better overview.

Integrating drawing a management system with these processes offers a clearer scope, streamlines approvals, and allows the team to stay on the same page. 

Drawing management can be critical to your business’s growth

“Streamline,” “automate,” and “centralize” tend to be buzzwords circling around drawing management, but they truly are keys to your business’s growth. By implementing a drawing management system, you’re enabling your team to work faster and smarter while also focusing on the most important tasks.

Change the game with drawing management systems

Moving to a drawing management system is obviously critical to growing and getting a leg up on the competition. But not all systems are the same; some have more to offer than others.

Look for a drawing management system that offers unlimited storage and operates on a reliable cloud. Also, be sure it has all the features you need from a system in order to integrate with your chosen construction management software. Or, better yet, choose a system that rolls everything into one easy-to-use application, like Premier Construction Software.

Premier Construction Software is a true cloud, all-in-one accounting, job cost, project, document, and drawing management solution designed to meet the needs of GCs, Developers, Design-Build, and Homebuilders. Trusted by thousands of companies, Premier partners with forward-thinking, progressive construction companies to provide a fully integrated solution for office and field staff operating on Mac, PC, and any mobile device. Premier operates in North America as well as Australia, providing a true cloud solution that meets the needs of both markets today.

Check out Premier Construction Software’s drawing management system to see if it fits your company’s strategies and goals. Schedule a demo by contacting us today.

Author Biography:

Tom Scalisi has over 15 years of experience working in the trades. Since moving to full-time freelance writing, he has developed a passion for helping construction companies grow. He enjoys teaching contractors how technology can streamline their businesses and educating them about their rights during payment disputes. 

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Tips & Advice

Is Manual Data Entry Costing Your Business? Why Automation is the Solution

If you think that investing in software to automate your systems will cost you more money than doing everything manually, you’re not alone. Many businesses operate under the assumption that paying for automation is more expensive than paying people to do things. The truth is there are hidden costs to doing things by hand, and those costs can significantly affect your bottom line.

We’re going to look at the hidden costs you may not realize you’re incurring by doing your data entry manually. The magnitude of some may surprise you.

1. Increased error rate

Workers entering data manually, without verification, can have an error rate as high as 4%. That means for every 50 entries, two are wrong. In an experiment in 2009, it was shown that data entry workers made up to 10.23 errors when entering data from thirty spreadsheets. This is the nature of human data entry.

When errors involve money, the stakes are high. These errors could lead to over-and underpayments, over-and undercharging customers, disruptions to the accounting and auditing processes, and may lead to financial trouble. Data entry errors have cost companies millions of dollars.

2. It takes time

Manual data entry takes time. The average typist can perform 10,000 to 15,000 keystrokes per hour. Depending on the amount of data and its form, it can take even the fastest typist hours to perform data entry. If the data requires comprehension or analysis before entry, this slows down the process even more.

It could take a competent operator between 8 and 10 minutes to enter 400 units of data. This may not seem like much, but if the volume of data is high, it can cost your company valuable time that could be spent on other workflows, like analyzing the data.

3. Can’t focus on important business tasks

With so much time spent ensuring that the data entered is correct and finding and fixing errors, there is no time left to work on the business. Managers spend their time ensuring that the data they’re reporting is accurate and less time actually analyzing that data. A survey found that 37% of manufacturing professionals don’t trust the reliability of manually entered data when making strategic decisions. If you can’t trust the data you’re getting from your team, how can you grow your business or take on additional work?

4. Inhibits business growth

When management receives data, it often makes decisions based on that information, whether it’s correct or not. These decisions may inhibit the growth of the business. For example, a costly mistake can lead managers to believe a project is over budget when it’s not. They then make moves to cut company spending to protect the company, when instead, they should be investing in future growth.

5. Hidden costs

Most companies think automation costs more than entering data by hand. The truth is there are hidden costs to entering data manually. There’s the obvious labor to enter the data, then more labor to check for mistakes, and more labor to fix the mistakes. At each level, it becomes more expensive and time-consuming to detect and correct mistakes.

It has been shown that incorrect data can cost companies up to 30% or more of their revenue. In particular, a 2018 Goldman Sachs report stated that the direct and indirect costs of manual paper invoice processing are $2.7 trillion for businesses around the world. The hidden costs of manual data entry can be enough to make or break your business.

6. It’s boring

Continually spending days or hours doing mindless data entry can lead to employee dissatisfaction and turnover. When workers spend hours keying in the same information, they are bound to lose focus, which increases errors and leads to frustration. Data entry work is repetitive and tedious. 55% of employees in a survey cited the collection, uploading, and synching of data as the least productive part of manual data entry. When employees don’t feel productive, their morale lowers and they are then more prone to make mistakes.

Automation is the solution

How can companies save themselves the time and money that is lost through manual data entry processes? Automating as much as possible is one way to recoup these costs. By using machine learning and automation, the software can automate much of the data entry process, leading to fewer mistakes and speeding up the process.

Premier Software uses AI, machine learning, and automation to speed up invoice entry and other repetitive tasks, so you can spend time working on your business and less time entering data. For a demo of how our automation works to save you time and money, schedule one today.Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101.

 

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Industry Insight Resources Tips & Advice

Automate & Standardize Construction Compliances

Contractors know the value of staying in compliance with their contracts and their customers – it can make or break the relationship. Keeping up with compliance requirements and ensuring that customers have all the information they need can leave those contractors without an organized process scrambling.

Developing a process, standardizing it, and using automation to carry out routine tasks improves efficiency and saves money. But you may wonder, how do you do this?

So, what is contract compliance?

Let’s start by getting clear on what contract compliance means in the construction industry. Contracts require certain documents and information from contractors so that project owners know that they are operating within the terms of the agreement.

There’s an almost endless list of items that could be requested in a project contract, and each contract is different. Contractors have to provide the requested information and documentation to ensure the owner that they are meeting the requirements, not only at the beginning of the project but throughout its life.

Here’s just a shortlist of information that may need to be communicated to a project owner to ensure compliance:

  • Licensing
  • Insurance
  • Bonding
  • Credit information
  • Background check
  • Union agreement
  • Lien requirements and notices
  • Safety and health information

Ensuring that these documents are received by the owner, meet the contract requirements, and remain up to date with all your clients can be difficult if you aren’t tracking them in an organized fashion.

Here are some suggestions to get started on standardizng and automating your contract compliance process.

1. Create a process

The first step to automating and standardizing your contract compliance process is to create one if you don’t have one already. If you already have a process, document it so everyone knows what it is.

The steps in a contract process may include:

  1. Contract intake and review
  2. List items that need to be sent for compliance
  3. Review list for any items you don’t already have
  4. Obtain/collect compliance documents
  5. Sign contract
  6. Return contract to client
  7. Review requirements regularly for ongoing compliance

Depending on the specific compliance requirements, more steps may be needed. Make the process as simple as possible but recognize that it needs to be flexible as well.

2. Define roles

Now that you have the process written down, you’ll need to define who is responsible for taking care of each part. Steps can be assigned to departments or specific employees, depending on the size of your company.

For each step in the process, define what needs to be done, who is going to do it, and when it will be completed. It’s important to set deadlines for the completion of tasks, as contracts are often time-driven, and you need to ensure that you’ll meet the deadlines listed.

Be sure to include a way to deal with new documents or new requirements that you haven’t come across before. As situations and conditions change, contract requirements will as well. Assign someone to research the new requirements, as well as assign the task to the appropriate department or employee.

Once the process has been written up and all the steps assigned, distribute the information to everyone involved in contract management. Everyone needs to know who will be performing each role and how long they have to perform it, so they can keep each other accountable.

3. Automate as much as possible

Once you’ve created a standardized process for contract compliance, automation is the next logical step. Instead of wasting time finding and collecting paper documents, use technology to expedite the process. Automation helps streamline processes, which will save your team time and improve efficiency. And the chance for human error is reduced when compliance tasks are automated.

Construction management software can help automate your compliance processes. Online document storage and notifications can help ensure that you stay in compliance with your customers.

4. Periodically review and audit the system

On a periodic basis, you should review the system and audit the results to ensure that you are maintaining compliance with your customers. Talk to the employees involved in the process and look for gaps or areas that continually get bogged down. You’ll also want to review the current status of compliance over all your contracts to ensure that the system is working effectively.

Once you’ve completed the review and audit, assess the overall system to see if it is working and if it’s effective. If there are changes that need to be made, implement them, and then review the process again after a while. Continual improvement will help ensure that the process remains effective.

5. Remain flexible

COVID has taught us that we have to remain flexible and ready to pivot at any time. Contract requirements can be changed in an instant, and new requirements are added all the time. Meet with your compliance team regularly to ensure that the current processes are meeting the needs of the contracts and make changes, as necessary.

Start the process today!

The first step to standardizing and automating your contract compliance process is to write it down. Then assess it to see if it’s effective. Assign roles and responsibilities so each step is covered. Then, find out how technology can improve your efficiency by automating as much of the process as possible. Software, like Premier Construction Software, can track expiration dates and prompt you to request new documents as needed, and provide online file storage so your whole team has access to compliance documents from anywhere. Reviewing and improving your compliance processes ensures that your company is always running at the peak of efficiency.

Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101.