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Improving Safety on the Job Site with Construction Software

It’s a long-standing motto that safety is everyone’s responsibility on a construction project. Projects require inspections, reports, safety gear, training, and protocols to keep everyone safe and heading home to their families at the end of the day. However, accidents do still happen, and while they may be difficult to avoid completely, the industry should do its best to hedge its bets.

And now it can. Rather than leaving the safety of a job site up to just the folks who work on it, what if the industry added another layer of protection by implementing construction software that also takes safety seriously? With management software, each job site can become safer, more efficient, and run smoother by preventing injuries and accidents. The following are just some of the ways that construction software can improve job site safety.

Hazard Tracking

What if everyone, from the subcontractor to the executive board member, had the ability to report and track hazards on a construction site through construction software? Not only would everyone feel like their voice is being heard, but the level of accountability could truly change the safety on a project site, the home shop, and more. Folks would be able to report a hazard and track its progress.

Many of the best software programs allow users to set up custom workflows. This ensures that everyone on the project who needs to be aware of the hazard receives the report, and also allows them to update the status as it moves through the chain of responsible parties. Safety managers and project managers can then work together to rectify the situation before it causes an injury, delay, or code failure. 

Compliance Management

One of the best ways to solve an injury-causing accident’s impact is to prevent it in the first place, and the best way to do that is through education. But, most contractors have a hard enough time tracking their own employees’ training, certifications, and licensing that tracking subs can go by the wayside. But, the best construction management software can help through compliance tracking. 

Compliance tracking should be utilized to monitor subcontractors’ and suppliers’ credentials, such as licensing, insurance policies, and more. When these entities’ certifications are near expiry, the management software can send an alert to the parties who need to see it, ensuring that they have enough time to alert the subcontractor to the potential issues. 

So how can this prevent accidents and injuries? Consider this: A subcontractor’s insurance docs are about to expire. Since the system alerts clerical staff, they’re able to request renewal documents. But the subcontractor isn’t able to obtain renewal documents because they’ve had too many accidents or safety violations. The contractor is then able to avoid a potential accident just because they were tracking compliance docs. 

Inspection Management

Inspection management is one of the most important proactive approaches that construction companies can adopt. Ensuring that inspections are performed, tracked, and then utilized to create a safer environment for everyone involved is key. This includes the job site itself, the tools and vehicles used, and simply ensuring that certain standards are being followed and adhered to by all parties on the project.

Not only are the inspections themselves important, performed by trained safety managers and inspectors, but equally as important are the reports and the follow-up activities the inspections should spur. When unsafe conditions or items are located, they’ll be documented, often categorized by priority, and then assigned to someone to fix the issue. Without inspection management software, items can fall by the wayside and lead to injuries or accidents that could’ve been avoided.

Real-Time Communication

Hazards and unsafe conditions need to be handled in a timely manner. Every day that goes by while the condition exists has the potential to injure someone, delay the project, or cost the contractor significant financial losses. Waiting for a report to cross the right desk, a voicemail to be listened to, and for an employee to run into the safety manager to inform them doesn’t ensure a timely response to a serious safety problem.

Rather than waiting, construction management software gives users the ability to send and receive updates, reports, notes, and changes in real time. This allows for better communication and collaboration, helping get to the bottom of these issues before someone gets hurt or the company experiences a serious loss. 

It’s also worth noting that many construction software programs use cloud-based storage for documents and drawings. This allows users to gain access to all of the important documents they need from wherever they have internet access, even via phone. So, if the plans changed due to a safety concern or there is a viable solution that everyone needs to see, these documents can be accessed through the cloud, ensuring everyone is able to see the latest updates.

Daily Documentation

On top of the different inspection, reporting, and compliance support that construction software can offer, contractors can also implement daily logs. Employees can fill these logs out on their mobile devices at the end of each day, allowing them to report their progress and what was done, as well as any looming issues or accidents that might’ve occurred. 

While these logs are not to replace safety hazard reports or accident reports, they can serve as a helpful tool for determining the cause of an issue or how long a particular condition has existed. They can also ensure that those safety issues are handled correctly, as project managers reviewing daily logs can follow up with employees to make sure they file the correct reports. 

Construction Management Software Creates Safer Job Sites

Construction companies can improve their safety practices by implementing construction management software. These programs can supercharge the amount of time it takes to not only report a problem, but also have it assigned and solved. And, with modern documentation processes, these companies will be able to improve hazard tracking and increase accountability, creating a safer workplace for everyone involved. 

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Industry Insight Tips & Advice Trends & Technology Ultimate Guide

From Good to Great: The Power of UX Design in Software Products

Software is supposed to solve a problem. Whether it’s simplifying tasks that humans struggle with or just streamlining the workflow process, companies spend money on software in order to make their day-to-day operations run smoother. But for this to occur, the development company has to focus on the end users’ needs and wants. And that’s where good UX design comes into play.

Why is good UX design important? The reasons are endless. However, we’ll discuss 9 of the most important reasons here. Keep reading to find out what they are.

What is UX Design?

Before we dive too deeply into UX design, it’s important to understand what it is. It’s become something of a buzzword in the industry over the last few years, but a quick breakdown could be helpful.

UX stands for “user experience.” UX design is the process of developing a product, whether it be a website, software program, or device with the end users’ experiences in mind. With that description, good UX design sounds like a no-brainer, but it takes an experienced team of developers and designers to make it happen.

There are decision trees and formulas that developers use to ensure they’re implementing good UX design, but that’s far beyond the scope of this article. At the core, the development team considers who the user is, what their challenges are, and how the software can solve those challenges in the easiest and most efficient ways possible.

UX designers use market research, product development, strategy, design, and lots of testing to ensure they’re creating a product that is attractive, effective, efficient, and easy to use. That’s good user experience design in a nutshell.

This isn’t wildly different from the construction design process. Engineers, designers, and architects constantly consider how the buildings and infrastructure they create will impact the people using them during the design process.

9 Reasons Why Good UX Design is Important in Software

It might be easy to understand that good UX design is important, but all of the ways it can impact the end user might not be so obvious. The following are 9 reasons why good UX design is important when choosing a software program.

It Leaves a Lasting Impression: Good and Bad

UI (user interface) gives the user their first impression, but UX creates a lasting impression. How smoothly a software program runs, offers intuitive workflows, and allows the user to find the solutions, data, or reports they’re looking for will create an opinion of that program for the user. If the UX is subpar, even if only at the start, users will feel frustrated over just the thought of the software.

However, if that software is fast, intuitive, and provides answers without digging through multiple tabs in error, the user will remember it. They’ll have a much more favorable opinion of the program and rather than feeling dread when they log in, they’ll feel positive that they’re going to achieve their goals.

It Provides Value

Good UX design is not a mistake. It’s the result of a development team focusing its efforts on developing exactly the type of software that the user needs. This means the team won’t be spending time or energy developing aspects of the program the user really can’t use.

In the end, this streamlined and targeted development approach means less wasted resources, and this means a more affordable product for the end user. They’ll be able to get more value from the program because it was designed to solve their specific challenges and nothing else.

It Makes Learning Easier

Regardless of the software program, there is always a learning curve or implementation period where users have to get used to the new processes. Whether it’s the layout, workflow, or integration with other software programs, users need to learn how the new system works and deal with the bumps in the road.

Good UX design can pave those bumps and make learning the new system much easier. With a well-planned layout, intuitive workflows, and the ability to make adjustments that scale across multiple reports automatically, using the program can become like second nature.

It Ensures the Program Will Fit the Users’ Needs

Good UX design involves developing “personas,” or creating a fictionalized version of the ideal real-world user, and developing the software for that persona. Developers will take into account all of the user’s daily activities and responsibilities and the challenges that those activities and responsibilities create, and come up with a tailored solution.

In terms of construction, this ensures that the software meets the needs of the people in the building industry. An effective UX design will account for the project types, contract types, personnel, reports, and accounting that the construction industry uses. There are no useless functions or fluff to deal with.

It Encourages Widespread Adoption of the Software

It’s one thing to decide to implement new software and another thing to actually get everyone on board. While there are always a few folks that will resist change, a good UX design can help pry those old spreadsheets from their desperate clutches.

When a program is designed well and works as it should, the team will notice. Folks will start to show each other how certain functions are saving them time and frustration over the old program. And while a program champion must still learn the software and introduce it to the team, a good user experience can make implementation effortless.

It Reduces Reliance on Customer Support

How often do we get frustrated with a program, app, report, or input point and have to call customer support, only to realize the solution was simple? It was just a toggle buried in five layers of user settings. If we’re all being honest, the answer is “too often.”

While great customer support and service are critical to any software program, good UX design minimizes the users’ need to lean on it. By using simple, easy-to-adjust settings and input points, well-designed programs allow users to understand what they’re doing, make adjustments, and see an impact instantly. If something doesn’t seem right in a report, they should be able to access that report immediately and fix the issue without digging through tab after tab to get there.

It Helps Users Serve Their Customers Better

When a company decides to implement new software, the goal should be to simplify processes in order to run smoother and more efficiently. It can change the way the company handles almost all of its most important office work. And you better believe this transfers to the customer.

When a customer, partner, or lender calls a well-run construction company and requests an update, the latest report, a change order, or just clarification, good UX design really shines. A company rep should be able to log in, access the account, and pull that report or make that change in seconds. And if they’re using a program that simplifies data entry and provides automatic updates, they know all of those changes will be reflected across the program.

Not only does this mean serving the customer faster, but it also means providing them with accurate data. Good UX design lessens the chances of mistakes and oversights, and this makes it one of the most important aspects to look for in a software program.

It Promotes Communication

No one understands the importance of communication better than a well-oiled development team, and this often trickles down to the software. Good UX design involves creating channels and avenues that teams can use to talk to each other, work on the same project, and simplify communication.

In many cases, this means using cloud technology to ensure everyone has access to the same data at once. Any changes they make can be sent automatically to the folks who need to know about them, as well. This type of communication promotes collaboration and responsibility—all because the software was designed to do it.

It Directly Impacts Profitability

At the end of the day, any new tools or software that a company implements should improve its profitability. Good UX design, with its focus on efficiency and automation, can do just that.

With less time spent on data entry, updating reports, fixing mistakes, and tracking down signatures, office staff can focus their creative efforts on other projects. Those projects can then help the company move forward, improve its efficiency, and make better decisions. Only a software program created with great user experience design can offer the type of freedom a team needs to work like that.

 

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Author Biography:

Tom Scalisi has over 15 years of experience working in the trades. Since moving to full-time freelance writing, he has developed a passion for helping construction companies grow. He enjoys teaching contractors how technology can streamline their businesses and educating them about their rights during payment disputes. 

 
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Industry Insight Resources Tips & Advice Ultimate Guide

How Severe is the Construction Industry’s Labor Shortage?

A lack of skilled workers is nothing new to the construction industry. Trade organizations, hiring managers, and small businesses have been complaining that the trades just aren’t attracting young adults anymore, and the current workforce is aging out.

But that labor shortage became even more apparent during the pandemic. With fewer people willing to risk going to work combined with a boom in residential construction, the labor shortage continued to grow. How severe is the issue, and how can it get better? These are the questions the industry should be asking.

While the construction industry faced labor shortages in the past (think back to the housing boom of the 2000s), the one it’s facing now is a serious challenge. Estimates show that to keep up with current demand, the US construction industry would have to add 650,000 skilled workers to its ranks. If projections are correct, the current trajectory will require 2.2 million new workers within the next three years just to meet current housing needs.

The Canadian outlook is actually worse. Numbers in Canada require hiring an additional 80,000 workers. Considering population numbers, this is a higher percentage than the issue seen in the US.

What’s causing it?

Retirements

Plain and simple: folks are retiring. The average age of retirement for construction workers in the US is 61 years old. In Canada, the age of retirement across all industries is slightly higher at 64 years old. With over 20 percent of the industry’s workforce being over 55, they’re leaving in droves. 

The pandemic didn’t help. The Great Recession helped many employees find the door, spurring moves to other industries as well as trips to social security offices around the country. 

Lack of Young People

On the opposite end of the spectrum, the interest of young people in entering the construction trade is far too low. According to the US Bureau of Labor Statistics, the 20 to 24-year-old segment made up just 7 percent of the survey respondents working in the construction industry. 

The root cause of this issue is the younger generation’s upbringing that focuses on college and degrees rather than skills or licenses. Instead of construction, this age group is seeking employment in the medical, business/management, and tech or IT fields. 

Market Competition

Even if there wasn’t a housing boom at hand, the industry would be in trouble. Unemployment rates are low, while vacant job numbers are very high, indicating that every industry is facing the same shortage. In this environment, job seekers have options.

Construction employees are leaving job sites for better working conditions in the service or warehouse industries. Those that are staying in construction, they’re able to bounce from employer to employer in search of better pay and better healthcare.

Increased Demand

The pandemic might’ve shut some individual job sites down, but it didn’t slow the construction industry much. Project volumes ballooned with a shift from typical commercial construction to a focus on residential home building. Folks were leaving cities in droves, building new houses, or renovating older ones in the country in order to escape the monotony of struggling cities.

Commercial construction’s direction changed as well. With so many folks staying home and ordering their goods online, fulfillment centers became a precious commodity. Warehouse construction is experiencing a boom in volume without a boom in skilled labor.

What Does This Mean for the Industry?

Ultimately, the labor shortage will have a profound effect on the construction industry. Business owners will need to offset increased costs, and keeping projects on track will seem an impossible task. 

Increased Prices

Construction companies big and small have had to increase the amount they pay their employees over the course of the pandemic. They’ve also had to improve employee benefits to sweeten the deal. The issue is that with already slim profit margins, these companies have had to offload these increased costs of doing business onto customers and project owners.

More Delays

One of the issues of hiring during a labor shortage is that it’s not always possible to find quality employees or vet their experience before hiring. Many projects have gone off the rails in recent history due to poor quality and low productivity. Couple those issues with up to 25 percent of project owners reporting delayed or incomplete deliveries, and delays abound.

Lack of Experienced Leadership

With so much of the experienced workforce hanging up their hardhats, there’s going to be a marked reduction in seasoned leadership. Employers will be forced to promote less experienced employees to foreman or project management positions than they had in the past. While there’s always a learning curve, this lack of experience may cause a ripple effect through the workforce, possibly causing lower productivity, more waste, and more inefficiencies until this group of managers matures.

What Can the Construction Industry Do About the Shortage?

Construction as a whole has been trying to solve the labor shortage issue for a very long time. However, there are a few moves that companies can make to lessen the impact a labor shortage has on the company’s growth.

Consider Improving Wages and Benefits

The modern job seeker has options, and it’s important that companies make their outfit the most attractive. Higher pay than the competition is certainly helpful, but so are better healthcare programs, fringe benefits like childcare reimbursement, tuition assistance, or more days off for time with family. 

These changes may increase younger job seekers’ attention, giving the construction industry a leg up on manufacturing or e-commerce. They can also help one company stand out against the rest. While this will ultimately cost the company more money, it may be one of the only ways to keep a staff full during a continental labor shortage.

Focus on Training

Rather than finding new skilled labor, construction companies can attempt to mold current employees into skilled ones. Investing in tuition or training programs will help employees learn the types of skills that a company can build on. Sending them to specialized schools or setting up programs where senior staff mentors them on their way towards licensure may also be options.

While there is always a risk in training someone only to lose them to another company, consider that it’s possible to invest in a person’s future and create a loyal employee. It also gives employees the feeling that the employer cares—something today’s generation of job seekers is looking for. This can help retain staff rather than let them slip away to competitors offering slightly more money.

Reduce Inefficiencies

Getting more boots on the ground is a challenge that will take long-term planning, so the construction industry needs to focus on finding solutions in the interim. One move that most construction companies could benefit from is reducing inefficiencies through technology.

For example, companies that switch from basic accounting software to construction-specific management software can lower some of their dependence on specific manpower. These software programs are customizable, allowing users to tailor workflows, create custom forms, provide wireless access to current drawings, and track progress through accurate, up-to-date job costing reports.

While technology might not replace skilled labor, it can help make management personnel more efficient. With access to cloud-based drawing storage, site leadership can ensure the crews are working from the most current drawings to prevent mistakes. These folks will also be able to send and receive RFIs and change orders and their approvals from the site, potentially reducing the need to leave for administrative tasks.

Promote Awareness

The construction industry still has a stigma, and it’s preventing younger job seekers from considering it as a potential career path. The idea of it being a low-paying, gruff boys’ club is keeping folks with degrees from joining the ranks of new electricians, carpenters, plumbers, and other trades.

The industry must consider promoting awareness that a career in construction can be a fulfilling and inclusive one. With the potential for promotions, a great living, and competitive benefits, getting the word out that construction could be a viable option for young folks shouldn’t be hard.

Part of promoting awareness may mean shifting the focus from marketing the business to marketing the careers. Senior management may need to partner with local youth organizations and social groups to encourage open dialogue about the industry. Adopting modern media streams like social media, YouTube, and podcasts can help reach younger audiences as well.

None of these tactics will have an immediate impact on the labor shortage, but they can help change the stigma that construction is a dead-end career choice. Young folks who are on the fence about what to do after high school or college may not be considering the industry, and some pointed effort can help. 

The Labor Shortage Isn’t Going Away — Companies Have to Act Now

Ultimately, every industry is feeling the pain of the labor shortage. Construction, however, is particularly affected since it needs skilled workers. It’s important that the industry—and the companies that comprise it—make the moves necessary to attract new employees, retain current ones, and make sure they’re operating as efficiently as possible over the next decade.

Get your business back in financial control amidst the labor shortages. Find out how Premier can empower your business for success.

 

 

Author Biography:

Tom Scalisi has over 15 years of experience working in the trades. Since moving to full-time freelance writing, he has developed a passion for helping construction companies grow. He enjoys teaching contractors how technology can streamline their businesses and educating them about their rights during payment disputes. 

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Industry Insight Tips & Advice Uncategorized

5 Ways To Improve Mental Health in the Construction Industry

Mental health awareness has skyrocketed in recent years. With celebrities, athletes, and public figures bringing this once-hushed topic into our daily lives, many industries are having long-overdue conversations. The construction industry needs to be one of them.

More so than almost any other type of business, the people who make up the construction industry are dangerously susceptible to poor mental health. In fact, the Suicide Prevention Resource Center places construction as the industry with the second-highest rate of suicide, behind only the mining, quarrying, and gas extraction industry. That’s a statistic that shouldn’t be overlooked.

The issue is this: overall mental health in the construction industry can’t improve if the tough conversations don’t come up and leadership doesn’t take action. Let’s take a deeper dive into mental health awareness in the construction industry and what we can do to improve it.

What is mental health?

While it’s one of the most affected industries, construction as a whole doesn’t talk much about mental health—in fact, the topic is often looked down upon. For that reason, folks who spent their whole lives building things might not be overly aware of what mental health truly is.

According to the CDC, mental health is “our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also determines how we handle stress, relate to others, and make healthy choices.”

And, here’s a critical distinction: mental health and mental illness are not the same things. These terms are not interchangeable, and someone experiencing poor mental health is not necessarily suffering from a mental illness. This is an aspect of mental health that the construction industry needs to recognize.

Why is mental health in the construction industry so poor?

Before we can take steps to improve the mental health of the people that make up the construction industry, we have to identify what the issues are.

First, understand that stress is a major factor affecting the mental health of the construction industry. Long workdays, delays, employment uncertainty, contract disputes, and the generally physically taxing nature of the industry all wear people down. When you also consider the amount of money on the line for many contracts, the stakes are incredibly high for the industry. 

Employees are often afraid to take a sick day or leave early for fear of it affecting their jobs, as well. Rather than stay home when sick, hurt, or suffering from mental health challenges, they come to work out of fear they’ll be fired, scolded, or berated. 

We also need to look at the demographics of the industry. Construction is—and has thus far been—male-dominated, with men making up approximately 90 percent of the workforce. As a whole, males are less likely to discuss mental health than women for fear of being seen as weak or unable to cope with their challenges. As a result, they never reach out for mental health guidance, which is evident in the construction industry.

This is also an issue perpetuated through generations. The older generations never discussed mental health or even recognized that it could be an issue. By handing down trade secrets, techniques, and wisdom to the newer generations, they’ve unknowingly transferred this closed-off mindset toward mental health.

With this closed-off mindset comes the inability to recognize the signs of mental health distress or find healthy ways to improve it. Instead, depression, diminished physical health, high blood pressure, substance abuse, and other “accepted” issues plague the industry, many stemming from the taboo surrounding mental health. 

5 Ways To Improve Mental Health in the Construction Industry

Thus far, it’s been a very bleak outlook for the construction industry’s mental health. But, it doesn’t have to be that way forever. With a bit of awareness and encouragement, construction doesn’t have to suffer as it always has.

1. Improve Company Culture

Company culture has a lot to do with the stress that its employees feel. A rush-rush, hectic company that ignores accomplishments and harps on mistakes is not a great place for anyone to work, and it will take its toll on mental health.

Instead of that volatile environment, strive to improve company culture:

  • Recognize employees for their hard work
  • Throw events to show your crew you appreciate them
  • Have quarterly seminars with guest speakers and free lunches
  • Encourage employees to sign up for training
  • Allow employees to use their PTO time responsibly
  • Encourage breaks during the day

There are more approaches to take as well. While none of them improve mental health directly, they do create an atmosphere where employees feel valued.

2. Educate Employees

Many of the most affected employees don’t recognize the signs of poor mental health. For that reason, education is critical.

There is employee well-being training that will come to a workplace and educate the employees about mental health. This will inevitably be met with groans and eye-rolling, but with the right trainer, a lot of good things can happen. Holding regularly scheduled training keeps the conversation rolling, and as employees find benefits or takeaways, those training will begin to pay dividends.

3. Give Your Employees the Opportunity for Help

Even when someone recognizes that they aren’t feeling like themselves, they might not know where to turn. An Employee Assistance Program (or EAP for short) gives them that first step. These programs help with not only mental health at work but also the effects everyday life can have on a person. 

Also, provide your employees with contact information for the Substance Abuse and Mental Health Services Administration and other similar programs.

4. Make Mental Health Awareness Part of the New Generation

One way to improve your company’s approach to mental health awareness is to sow the seeds early with the new generation. Whenever onboarding a new employee, be sure to discuss your training, sick day policies, and EAP so they know that their well-being matters. Just make certain that you hold up your end of the deal.

While this is certainly a “long game” approach, it’s much like farming for a healthier company. Planting the seeds with this generation will help remove the stigma over time and create a healthier, more accepting work environment where conversations about mental health are more normalized and less taboo.

5. Make Awareness Start at the Top

Construction is a taxing and tolling business, and successful business owners, project managers, foremen, and supervisors have all taken their share of blows. It’s important to understand that for mental health awareness to truly take hold, it needs to start with these leaders.

First, business owners need to believe in something if they expect their employees to follow suit. Attending their own training, reaching out for assistance when their backs are against the wall, and having these difficult conversations are all critical. Only then can the belief trickle down to the managers and supervisors. With management on board, the boots on the ground will have the support they need to take care of themselves and their mental health.

It Takes Awareness

Improving the mental health of the construction industry as a whole requires awareness. Once we’re able to remove the stigma surrounding asking for help, we might be able to lower the rate of suicides, depression, and health conditions while also improving productivity and safety. With the tips outlined in this article, change is within the industry’s reach. 

Premier Construction Software is a true cloud, all-in-one accounting, job cost, project, document, and drawing management solution designed to meet the needs of GCs, Developers, Design-Build, and Homebuilders. Trusted by thousands of companies, Premier partners with forward-thinking, progressive construction companies to provide a fully integrated solution for office and field staff operating on Mac, PC, and any mobile device. Premier operates in North America as well as Australia, providing a true cloud solution that meets the needs of both markets today.

Check out Premier Construction to see if it fits your company’s strategies and goals. See how we can help your construction company to work smarter. Schedule a demo by contacting us today.Author Biography:

Tom Scalisi has over 15 years of experience working in the trades. Since moving to full-time freelance writing, he has developed a passion for helping construction companies grow. He enjoys teaching contractors how technology can streamline their businesses and educating them about their rights during payment disputes. 

 

 

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Tips & Advice Trends & Technology

How COVID Changed Construction

There’s no doubt that the Coronavirus has changed everyone’s life. Those who had it will never be the same, and those who haven’t still live in fear. The construction industry is not immune to these changes. From a drastic material shortage to new ways to collaborate, the industry will never be the same.

Here are five ways the construction industry has been impacted by COVID.

1. Materials shortage

There isn’t a trade that hasn’t been impacted by the materials shortage in some way. It started with factory shutdowns due to stay-at-home orders and was followed by a trucking and shipping labor shortage. Now we have hundreds of cargo ships stranded outside ports waiting to be offloaded.

The materials shortage started with lumber, then moved quickly to steel and other building materials. Now there isn’t anything that hasn’t been affected. Approximately 68% of contractors surveyed said they were experiencing material delays in the 2nd quarter of 2021. The shortage has delayed projects and caused prices to skyrocket. At one time lumber was up over 300% from the previous year! And now we have additional supply chain issues to deal with in the coming months. There doesn’t seem to be a quick answer to this one.

2. Health becomes a priority

Gone are the days of going to work when you are sick. Since almost any symptom could be a sign of the COVID virus, everyone with cold or flu-like symptoms was sent home. Workers were told not to come in if they felt sick. Then, once tests were available, we went to testing everyone and quarantining those who tested positive. Whole crews or job sites could be knocked out and the project placed on hold due to contact tracing and the required quarantining.

Now we are dealing with vaccines, mandates, and whether to mask or not. What started as a health issue has become a political hot potato. It’s left companies in employees wondering “what next?” Things won’t go back to normal anytime soon. Contractors developed new ways to track symptoms and contact traces using construction software packages.

3. New ways to collaborate

When the stay-at-home orders first came out, design teams could no longer travel or meet on job sites. Everyone that could work from home did, which made collaboration much more difficult. But teams rose to the occasion and found new tools they could use to work together. Tools like drawing collaboration were used to keep everyone informed of design changes. And Zoom calls became the norm as teams worked together to make it work.

Even building inspectors started doing inspections using photographs and video conferencing. This sped up the inspection process for all involved.

Cloud computing and web-based SaaS software have changed the ways teams collaborate. Since most were working from home and travel was restricted, being able to access documents and information from anywhere became a necessity, not a luxury. Cloud-based technology and construction

management software, like Premier, helped contractors stay connected, scale their operations without having to rely on human resources, make investments in their companies that eliminated time-consuming processes, and identify cash flow issues and problem projects early. Without such flexibility, many companies found it hard to operate in the new environment.

4. E-Signing became more popular

One thing that couldn’t stop was payments, and to keep the documents flowing many companies had to rely on electronic signatures. Although they’ve been legal for years, they gained in popularity during the pandemic. Some states, like Oregon, started accepting remote notaries, while others had been for years. A remote notary session involves the notary and signer getting together on a conference call to witness the signature. This makes it easier for lien waivers and other documents to be notarized so they don’t hold up payments.

The more electronic signatures were collected, the more document management became a necessity. Companies had to track lien waivers, subcontracts, contracts, change orders, and purchase orders and know when each had been signed. Construction management software, like Premier, allows contractors to keep these documents organized and know exactly who’s missing. You can seamlessly connect your e-signature software with Premier software to collect the signatures you need quickly and easily.

5. Materials cost increases force price increases

It started with lumber, rocketing 300 percent from its starting price, then other materials started raising their prices. Now gas prices are rising, along with other supplies for construction projects. As prices rose, contractors started to pass on those costs to their customers. The cost to frame a house more than doubled during the height of the lumber price spike.

Some customers delayed projects to try to avoid high material costs, while others just paid the price. Many contractors started adding price escalation clauses to their contracts to protect them in this volatile market.

Conclusion

We can only hope that someday we’ll be able to put this pandemic behind us and return to life as we knew it. Some of the changes to the construction industry caused by COVID are for the better, like making health a priority and the rise of collaboration. Other changes, however, like price increases and material shortages, are best left in the rearview mirror.

 

Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101.