Frequently asked questions

The pricing model is simple.

With a SAAS model, it minimizes the risk and reduces the initial upfront payment. Pay as you go starts at $189/user/month and a one-time training fee starting at $20,000 to ensure everyone on your team is fully trained. Our consultative approach allows us to share best practices and insights deployed by best of breed companies.

We have thousands of users that span across the globe. Our customers specialize in General Contracting, Construction Management, Design Build, Land Development, Homebuilding and specialty work. We make it easy for your team to connect and collaborate with customers and subcontractors using our cloud solution and mobile applications.

No, we provide flexible billing options and even offer a 30-day money back guarantee to ensure we deliver on what we promise.

We provide unlimited training options forever to ensure your entire team and new employees are utilizing the software efficiently. Through our 6 week certification program, we will ensure your accounting team and project managers know Premier inside out. Your account manager will work closely with your team to kick start the business process mapping journey, and over time, help your team build a business playbook to ensure processes are standardized and you are running your business as effectively as possible.

Microsoft Azure is the #1 cloud storage provider in the world. This is where your data is hosted. The data always belongs to you and at any point in time, companies can extract their data via excel exports. Premier supports data portability via exports available in Excel and other commonly used formats. Any information committed to your Premier account can be retrieved, at your convenience, in non-proprietary, open formats.

Yes! Our team will help you export your data out of your current system and import it into Premier using excel. We make it easy to get started by uploading your chart of accounts, customer list, vendor list and job estimate. Historical data, jobs in progress and opening balances are uploaded once you go live at the beginning of the month.

Yes we provide a trial for users so they have the opportunity to walk through key processes and review reports to ensure they are comfortable with the UX/UI and satisfied with the product offering. Unlike other software companies, we provide a 30 day money back guarantee to give you peace of mind by extending the evaluation period.

Yes we offer a 30 day money back guarantee on the upfront training fee. We do not want to lock you into a software that isn’t going to work for your business.

Absolutely. Premier is hosted by Microsoft Azure – the #1 hosting provider in the world. 

Yes. In fact, Premier automates the back-end entry as well.

Premier releases new features every 6-8 weeks. All modules come part of Premier included new features so there are no hidden or future costs. We love to partner with forward-thinking companies as they help drive development and ensure we strike a balance between adding major impact features that automate time consuming processes and the little details that really matter to end users.

Yes, these are separate modules in our system and we differentiate between the type of commitment.

The subcontract module is used to track sub agreements, capture electronic signatures, sub change orders, retainage, missing or expired compliances waivers. Subs can even enter their % work online automatically generating an AP invoice. Whereas, the PO module is designed to track material purchases, ship to addresses, packing slips and more.

If you have any additional questions, please free to contact us at info@jonaspremier.com.