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Month: December 2021

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Tips & Advice Trends & Technology

Inefficiency Costs in Construction

It doesn’t matter which industry you work in, inefficiency is a profit killer. Doing things twice, taking too long to accomplish a goal, or paying too much to get something done are all sure ways to beat up a company’s wallet. For that reason, most companies aim to streamline their processes and improve efficiency. Unfortunately, that’s a tall order for the inefficiency costs in construction. 

What causes inefficiencies in construction?

Inefficiencies typically start with a lack of information, but they can take many forms. The following are some of the largest contributors to inefficiency costs in construction.

Poor Planning

There are many moving parts on a construction project: project owners, general contractors, subs, suppliers, designers, engineers, inspectors, financing lenders, and more. Getting all of those parties to play nicely and on time with each other is truly an art, especially when it comes to scheduling. 

One scheduling snafu can cause massive issues, especially if it involves a materials delivery or a specialty sub that can’t make it back to the site in the near future.

Poor Communication

One of the most significant issues causing inefficiencies in construction is poor communication. Job site confusion, questions about certain aspects of the project, unclear scopes of work, and even changes in designs aren’t always handled quickly and efficiently. Instead, questions compile and delays build, costing the contractor, subs, and project owners precious time and money.

Let’s look at a likely situation: A specified type of flooring isn’t available, and the flooring sub needs to know what to do. Instead of taking the efficient route and sending an RFI to the designer, he tells the GC he needs an answer before ordering. The GC is juggling 15 things at one time and gets distracted by something on the job. He never delivers the message. 

By the time the subcontractor needs to be on-site and laying floors, he’s already behind schedule because he was waiting on an answer and couldn’t order the floor. 

Lack of Skilled Labor and Training 

The construction industry’s need for skilled labor is well documented, but understanding how much this lack costs the industry isn’t so cut and dry. Without a crew of men and women that a company can rely on, projects take longer than necessary. Also, these crews’ inexperience means they might not recognize when they’re working inefficiently.

A lack of training can contribute to the issue. Whether it’s a new system or technique, or even just basic safety, not training staff in how to do a particular aspect of the job will cost a business. In the best case, they learn by trial and error. In the worst cases, injuries can occur. In either case, things are running inefficiently.

And, consider the amount of time and resources it takes to recruit the folks to help run the business as smoothly as possible. What could the company do with those resources, otherwise?

Aversion to Technology

One aspect that separates the construction industry from just about every other business is its unwillingness to adopt new technology. While most industries have moved toward automation and streamlined processes thanks to the latest technology, construction holds fast to its old ways. 

Take drawing management, for example. If a company is still using paper plans, they need to be sure they’re using the latest, most updated set of drawings. Someone needs to print the plans and get them to the job site, costing money in supplies (paper and ink) as well as travel time and vehicle cost (gas, wear and tear).

Instead, a drawing management system allows GCs and project managers to check for the latest plans via a mobile device from the job site. And, anyone else who needs to see those plans will also have instant access, allowing them to make decisions or change course whenever necessary. 

What Inefficiencies Can Cost a Construction Company

When you consider the wide range of inefficiencies that exist and what can cause them, it doesn’t take much to imagine they make a huge impact on the bottom line. 

While some situations are unavoidable, issues caused by poor communication are estimated to cost construction workers almost two full days of work each week. Multiply those two hours by everyone on the project, and it becomes painfully obvious that time is money. 

And, if you consider how much time call-backs cost, as well as time spent on fixing avoidable errors caused by miscommunication, the numbers get worse. It’s estimated that all of these inefficiencies are costing the construction industry around $177 billion each year. 

There is a Solution

Most of the issues that cause inefficiencies are the result of poor communication or missing information. The good news is there is a simple way to improve communication and collect data in one spot—utilizing and ERP-based construction management software.

Automation

ERP software can streamline a business’s day-to-day tasks. By automating some of the more mundane and error-prone manual tasks, the team can focus their attention on creative solutions to unique problems. Whether it be tracking revisions, ensuring everyone’s compliances are up to date or giving everyone on the job an easier way to pay or get paid, automation can be the answer.

Better Decisions

It’s tough to make a good decision without all the information available, and construction management software can help. By centralizing all the data collection with an ERP, decision-makers will have the latest data and information available. This allows them to make smarter, more informed decisions to limit inefficiencies and keep the company and project on track. 

Drawing Management

Drawing management is also critical to ensure everyone is literally on the same page. Revisions and changes are instantly available to everyone on the job. If there are any questions or an RFI is necessary, creating and managing those documents using the ERP software is easy. Automated workflows ensure everyone who needs to receive these documents does, improving communication.

Cloud-based Access

Finally, construction management software can ensure that all of the important data, reports, drawings, invoices, and other documents are available at the users’ fingertips. Cloud-based software allows access from anywhere and on any device with access to the internet. Coupled with real-time updates, cloud storage ensures everyone is working with the same data at all times. 

Better Reporting

Last but not least, ERP-based construction management software helps businesses look at their past practices and forecast their futures. With automatically updated reports like job costing and budgets, and key performance indicators, the company will have an easier time hunting down inefficiencies and improving its practices.

Check out Premier Construction Software to see if it fits your company’s strategies and goals.  Our construction management and accounting software provide teams with the tools they need to take advantage of these technologies. Schedule a demo by contacting us today.

We’re more than just construction financial software. We’re built to help your business. 

Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101. 

 

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Features Industry Insight Tips & Advice

Construction Forecasting: Developing and Maintaining a Project Budget

In 2015, KPMG reported that 31% of construction projects come within 10% of the budget. And it seems the bigger the project, the worse the financial uncertainty. In 2016, McKinsey reported that 80% of large projects go over budget. The research shows that contractors and owners are struggling to maintain their budgets throughout their projects. Forecasting costs has only become even more difficult in the last couple of years, due to the global pandemic and supply chain issues. 

Knowing how to build a project budget and manage it over the life of a project is a skill that can be learned.

Here are some tips we have gathered to help.  

Developing a project budget 

Developing a project budget begins with a clear and complete scope of work. You must have a clear picture of what needs to be done and when it needs to be done before you can price the work. Talk to the owner about their project and get as many details as possible about the work and their schedule. 

Using the description gathered from the project owner, develop a breakdown of the work that needs to be completed, also called a work breakdown structure or WBS. A WBS breaks the work down into small, manageable, quantifiable scopes of work. For example, installing drywall. A WBS helps in both budgeting and scheduling work because each task and can be quantified for cost and time. 

Based on your conversations with the project owner, you should be able to establish milestones in the schedule that have to be met. These may include equipment delivery dates or occupancy. Establish key performance indicators (KPIs) that let you know if you are meeting both the owner’s and your own milestones. For example, you may have profit goals or productivity targets that you must meet for the project to be successful. Defining these ahead of time will help you assess the project’s success as it progresses, not just at the end. 

When developing the project schedule and budget, provide an optimistic view, a pessimistic view, and a most likely scenario. Leave some room for changes and added work. By analyzing these three schedules and budgets, you can assess the probability that you will meet your goals ahead of time and start to plan for potential issues before they come up. 

Maintaining the project budget 

A project budget should be a living document that changes as the project progresses. Added work, scope changes, and schedule delays often affect the schedule as a project moves on. Project managers can use several methods to forecast costs to complete the work. They include using a work breakdown structure, using Excel formats, third-party templates, and construction software. 

Some contractors use the list or work breakdown structure method to estimate their projects and forecast future costs. This technique involves listing all the work that needs to be performed and breaking it down into manageable tasks, like WBS. Then each of these tasks is budgeted, scheduled, and tracked throughout the project. While this technique may work for smaller simpler projects, it can easily get unmanageable on larger construction projects. 

The next step up from a written list is using Excel templates to manage costs, schedules, and other information. Excel spreadsheets have been used to track costs, schedules, daily reports, budgets, and much more. If you have not developed your own forms, many are available on the internet. The problem with excel spreadsheets is that they are not connected, and not tailored to construction. 

Some companies rely on templates and use them to track all correspondence and data for their projects. These templates are created by third-party companies and not customized for a specific project or scope. Again, they are not connected, and the data is not centrally located. 

The most modern way to track and maintain a project budget is using construction software. Today’s software is available in ERP (Enterprise Resource Planning) and all-in-one solutions that combine project management, actual costs, commitments, unanticipated costs, budgets, and communication together, where everything is in one place. They tie together estimating, job costing, timekeeping, communication, and financials. Using this information, project managers can more effectively forecast productivity and costs, providing a more accurate picture of where they will finish on the job and ensuring they are not caught with any surprises. They can review historical information and easily dive into the month-to-month variances to better understand the current budget and estimate at completion. 

Keys to better forecasting

  1. Get real-time data

When project managers try to forecast monthly, they often make mistakes if the accounting and job costing is not integrated into one software solution. Working with multiple software applications makes it difficult to compile the data taking several days or even weeks, leaving the Project Manager no choice but to base their forecasts on lagging information. Worst of all, they cannot trust the data to make accurate and informed decisions.  

Today’s financial construction software offers real-time data that automatically calculates the estimate at completion. This way you can easily compare your original estimate, current estimate, and estimate at completion. Software solutions offer great lock features allowing you to freeze the original estimate and forecasting period, forcing your team to properly enter any change orders in the correct period to record any movement on the job. This way, each month you can easily review the variances and see why the budget has moved.  

  1. Communicate

There is no substitute for continuous communication between contractors, owners, and design team members. When everyone is on the same page there are fewer hidden costs. Software solutions offer simple, integrated ways for team members to communicate in real-time about issues, change orders, and any concerns. With software introducing new and faster ways to approve and electronically sign off on commitments, ap invoices, and change orders, it ensures the estimate at completion is up to date and accurate. Members can easily approve, mark-up, decline, or reject key documents instantly. The ability to see what is outstanding and ensure you have your internal processes optimized to provide open, instant feedback, makes forecasting much simpler and more accurate. 

  1. Integrate systems

It’s time to say goodbye to disconnected excel spreadsheets. With real-time data, it makes it easy for a project manager to easily adjust the EAC using anticipated costs and make more informed decisions as to where the budget will end up. 

When systems are separated from each other due to the lack of software integration, time can be lost spent pulling information from multiple sources and compiling it into comprehensive reports. Teams need integrated data at their fingertips so they can act proactively view actual costs, commitments, change orders, pending items, etc. Using an ERP or all-in-one software financial construction solution provides project managers a macro and micro-overview of the budget as they can easily drill down into all the details waiting for other departments to provide information or for spreadsheets to be updated. 

  1. Automate

Saving time saves money. The more teams can automate daily data-entry tasks, the more time they can spend actively managing the work and proactively reviewing the high-risk items. So much time is being wasted on chasing down subcontractors, manually approving AP invoices, trying to collect signatures, and rekeying data from emails. An inefficient system makes it difficult for PMs to find the time to properly forecast. With proper construction financial software, the most time-consuming and complex tasks can be automated to save you valuable time and ensure you can scale the business without having to add more overhead. Best of all, you can start trusting your data and gain better financial control of your jobs and business.  

If you are ready to step up your forecasting game, look no further than Premier Construction Software. We have an easy-to-use financial construction software solution that will help manage your project from beginning to completion.  Get in touch with our team to schedule a demo today!Author Biography:

Dawn Killough is a construction writer with over 20 years of experience with construction payments, from the perspectives of subcontractors and general contractors. Dawn has held roles such as a staff accountant, green building advisor, project assistant, and contract administrator.  Her work for general contractors, design firms, and subcontractors has even led to the publication of blogs on several construction tech websites and her book, Green Building Design 101.

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Industry Insight Tips & Advice Uncategorized

5 Ways To Improve Mental Health in the Construction Industry

Mental health awareness has skyrocketed in recent years. With celebrities, athletes, and public figures bringing this once-hushed topic into our daily lives, many industries are having long-overdue conversations. The construction industry needs to be one of them.

More so than almost any other type of business, the people who make up the construction industry are dangerously susceptible to poor mental health. In fact, the Suicide Prevention Resource Center places construction as the industry with the second-highest rate of suicide, behind only the mining, quarrying, and gas extraction industry. That’s a statistic that shouldn’t be overlooked.

The issue is this: overall mental health in the construction industry can’t improve if the tough conversations don’t come up and leadership doesn’t take action. Let’s take a deeper dive into mental health awareness in the construction industry and what we can do to improve it.

What is mental health?

While it’s one of the most affected industries, construction as a whole doesn’t talk much about mental health—in fact, the topic is often looked down upon. For that reason, folks who spent their whole lives building things might not be overly aware of what mental health truly is.

According to the CDC, mental health is “our emotional, psychological, and social well-being. It affects how we think, feel, and act. It also determines how we handle stress, relate to others, and make healthy choices.”

And, here’s a critical distinction: mental health and mental illness are not the same things. These terms are not interchangeable, and someone experiencing poor mental health is not necessarily suffering from a mental illness. This is an aspect of mental health that the construction industry needs to recognize.

Why is mental health in the construction industry so poor?

Before we can take steps to improve the mental health of the people that make up the construction industry, we have to identify what the issues are.

First, understand that stress is a major factor affecting the mental health of the construction industry. Long workdays, delays, employment uncertainty, contract disputes, and the generally physically taxing nature of the industry all wear people down. When you also consider the amount of money on the line for many contracts, the stakes are incredibly high for the industry. 

Employees are often afraid to take a sick day or leave early for fear of it affecting their jobs, as well. Rather than stay home when sick, hurt, or suffering from mental health challenges, they come to work out of fear they’ll be fired, scolded, or berated. 

We also need to look at the demographics of the industry. Construction is—and has thus far been—male-dominated, with men making up approximately 90 percent of the workforce. As a whole, males are less likely to discuss mental health than women for fear of being seen as weak or unable to cope with their challenges. As a result, they never reach out for mental health guidance, which is evident in the construction industry.

This is also an issue perpetuated through generations. The older generations never discussed mental health or even recognized that it could be an issue. By handing down trade secrets, techniques, and wisdom to the newer generations, they’ve unknowingly transferred this closed-off mindset toward mental health.

With this closed-off mindset comes the inability to recognize the signs of mental health distress or find healthy ways to improve it. Instead, depression, diminished physical health, high blood pressure, substance abuse, and other “accepted” issues plague the industry, many stemming from the taboo surrounding mental health. 

5 Ways To Improve Mental Health in the Construction Industry

Thus far, it’s been a very bleak outlook for the construction industry’s mental health. But, it doesn’t have to be that way forever. With a bit of awareness and encouragement, construction doesn’t have to suffer as it always has.

1. Improve Company Culture

Company culture has a lot to do with the stress that its employees feel. A rush-rush, hectic company that ignores accomplishments and harps on mistakes is not a great place for anyone to work, and it will take its toll on mental health.

Instead of that volatile environment, strive to improve company culture:

  • Recognize employees for their hard work
  • Throw events to show your crew you appreciate them
  • Have quarterly seminars with guest speakers and free lunches
  • Encourage employees to sign up for training
  • Allow employees to use their PTO time responsibly
  • Encourage breaks during the day

There are more approaches to take as well. While none of them improve mental health directly, they do create an atmosphere where employees feel valued.

2. Educate Employees

Many of the most affected employees don’t recognize the signs of poor mental health. For that reason, education is critical.

There is employee well-being training that will come to a workplace and educate the employees about mental health. This will inevitably be met with groans and eye-rolling, but with the right trainer, a lot of good things can happen. Holding regularly scheduled training keeps the conversation rolling, and as employees find benefits or takeaways, those training will begin to pay dividends.

3. Give Your Employees the Opportunity for Help

Even when someone recognizes that they aren’t feeling like themselves, they might not know where to turn. An Employee Assistance Program (or EAP for short) gives them that first step. These programs help with not only mental health at work but also the effects everyday life can have on a person. 

Also, provide your employees with contact information for the Substance Abuse and Mental Health Services Administration and other similar programs.

4. Make Mental Health Awareness Part of the New Generation

One way to improve your company’s approach to mental health awareness is to sow the seeds early with the new generation. Whenever onboarding a new employee, be sure to discuss your training, sick day policies, and EAP so they know that their well-being matters. Just make certain that you hold up your end of the deal.

While this is certainly a “long game” approach, it’s much like farming for a healthier company. Planting the seeds with this generation will help remove the stigma over time and create a healthier, more accepting work environment where conversations about mental health are more normalized and less taboo.

5. Make Awareness Start at the Top

Construction is a taxing and tolling business, and successful business owners, project managers, foremen, and supervisors have all taken their share of blows. It’s important to understand that for mental health awareness to truly take hold, it needs to start with these leaders.

First, business owners need to believe in something if they expect their employees to follow suit. Attending their own training, reaching out for assistance when their backs are against the wall, and having these difficult conversations are all critical. Only then can the belief trickle down to the managers and supervisors. With management on board, the boots on the ground will have the support they need to take care of themselves and their mental health.

It Takes Awareness

Improving the mental health of the construction industry as a whole requires awareness. Once we’re able to remove the stigma surrounding asking for help, we might be able to lower the rate of suicides, depression, and health conditions while also improving productivity and safety. With the tips outlined in this article, change is within the industry’s reach. 

Premier Construction Software is a true cloud, all-in-one accounting, job cost, project, document, and drawing management solution designed to meet the needs of GCs, Developers, Design-Build, and Homebuilders. Trusted by thousands of companies, Premier partners with forward-thinking, progressive construction companies to provide a fully integrated solution for office and field staff operating on Mac, PC, and any mobile device. Premier operates in North America as well as Australia, providing a true cloud solution that meets the needs of both markets today.

Check out Premier Construction to see if it fits your company’s strategies and goals. See how we can help your construction company to work smarter. Schedule a demo by contacting us today.Author Biography:

Tom Scalisi has over 15 years of experience working in the trades. Since moving to full-time freelance writing, he has developed a passion for helping construction companies grow. He enjoys teaching contractors how technology can streamline their businesses and educating them about their rights during payment disputes.