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Industry Insight Trends & Technology

Jonas Premier Scores High in Software Advice Review

Jonas Premier, a division of Jonas Construction, achieves high overall ratings in a third-party review from SoftwareAdvice.com.

 

With Jonas Premier growing at an exponential rate, it is evident their customers are more than satisfied with the cloud-based software solution. Of their 26 reviews on Software Advice, Jonas Premier has an average rating of 4.44/5.00, which equates to an 88% rate of customer satisfaction overall. With reviewers ranging from companies with a single employee to companies with 101-500 employees, it is evident Jonas Premier can meet a wide-range of business’ requirements. Majority of the respondents (62%), are construction managers or general contractors, and Premier is designed with their specific needs in mind. With regards to ease of use, Jonas Premier scored 4.27/5.00 or about 85%. This demonstrates how simple, yet powerful Jonas Premier is, and their users truly appreciate the intuitiveness of the software. When it comes to functionality, Premier also scored quite well, with an average rating of 4.33/5.00 or about 86%. The software is easy to learn and navigate, and is fully integrated, allowing users to perform tasks more efficiently and effectively.

 

Forrest Burnson, Market Research Associate at Software Advice provides insight into the excellent reviews Jonas Premier has received, “It is critical for software vendors to provide excellent customer support in this day and age. Especially in the construction industry, where a high premium is placed on trust, reputation and reliability. Jonas’ stellar track record for customer support sets the example that other vendors should follow.”

 

In terms of quality, Jonas Premier ranks highly, with an average score of 4.37/5.00 or about 87%. With Jonas Premiers’ mission to simplify construction software complexities, quality does not take a back seat. Premier prides themselves on offering a truly integrated solution, backed by Jonas Construction Software, with over 25 years of experience in the construction industry. With an average rating of 4.81/5.00 or a remarkable 96%, customer support is Jonas Premier’s strongest attribute. Even more impressive, an astounding 66% of all reviewers gave Jonas them a perfect score for customer support. This lends itself to Premiers’ philosophy of supporting customers throughout the entire implementation process and ensuring their customers are fully trained and ready to use the software in just 30 training hours. Jonas Premier not only understands the importance of providing training and support during the pre-implementation and implementation phases, but also after the software solution is deployed. Their support specialists are experts with regards to Premier knowledge, and this is clearly demonstrated with such a high customer support rating.

 

Karoline Lapko, Vice President of Jonas Premier, is not surprised by these great reviews, “At Jonas Premier, we go above and beyond and set higher standards to guarantee customer satisfaction. With our 3 step training process, we ensure our customers are confident when the go live, and with unlimited direct personal support and training, we are always there to assist our clients in any way possible.”

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Industry Insight Resources

Preparing for a Successful Software Implementation Process

When it comes to the construction industry, having a project plan in place to ensure each project runs smoothly is crucial to the success of that project. Well the same goes with Software. When implementing an integrated software package, the most common complaint is, “we need more training”. While training is the most commonly thought software implementation issue, there are four main concerns that must be addressed to ensure a successful implementation process. The concerns are leadership, communication, project management, and change management.

 

Issues Surrounding Leadership

Leaders need to set realistic goals and expectations upfront, before the implementation process begins to take place. This is the best way to garner positive results, as all parties involved will have a clear understanding of what is required for a successful implementation. Also, planning for what resources will be needed during the implementation process is essential to the success of the plan. Your employees are busy with their daily tasks as it is, therefore if the process is too difficult or unclear, the implementation is more likely to suffer than anything else.

 

Communication

Ensuring everyone is aware and understands the full scope of the implementation plan eliminates the element of surprise and allows employees to prepare for what lies ahead. By systematically communicating and releasing information about the software implementation process, your employees will be more aware and have a clearer understanding of the implementation progress. In addition, it is important to communicate why the change is being made and how it will positively affect the employees.

 

Project Management

The project manager keeps track of all aspects of the job and is relied upon to make sure that job goes according to plan. The same ideology should be applied to implementing a new software. While there is a team handling the implementation process, there should be an implementation ‘project manager’ to keep the process on track. This individual can ensure that the right employees are handling the appropriate tasks and that each person is understanding how the new software works.

 

Change Management

With any growing business, change becomes inevitable. With change however, it sometimes creates aversion amongst those who are resistant to moving away from their old ways. For example, some employees may be more comfortable using spreadsheets that they already know well, as opposed to learning a new software. Change is not an easy process it needs to be understood and managed in a way that people can cope effectively with it. Consult your employees about the implementation, have each one lead a certain part of the training process and report back to the project manager. Knowing the strengths and limitations of your business and your people is vital to a successful implementation process.

 

It is easy to point to training as the main reason why implementation projects struggle, but if all of the underlying concerns mentioned above are taken into consideration, the process will be a successful one.

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Mobile Trends & Technology

Jonas Premier Announces the Launch of their New Mobile Application

Jonas Premier, a division of Jonas Construction Software, has announced the launch of their new mobile application, which was officially released on March 1st, 2015 for Android devices. The application will later be available in the Google Play store at a one-time app cost of $14.99 and a monthly fee of $25/user with Jonas Premier.

 

The goal in releasing their mobile app is to allow for easier access for field technicians to perform their job autonomously while improving communication with the office. The Jonas Premier mobile application will act as a ‘daily job log’ where technicians can input all aspects of the job within one clean and simple to use application. Currently, Jonas Premier has launched the mobile preview program with a few select clients and has received positive feedback thus far. The app is developed in-house and provides real-time information. Most importantly, it is specifically designed for Project Managers, keeping it simple to use, incorporating large, easy to read icons, making the app very intuitive and easy to learn. With Jonas Premier being a leader in construction cloud software, all actions performed within the app are integrated back into the Jonas system to update payroll and the daily job logs.

 

The Jonas Premier field mobile application has three major components. The first component is the daily job log, which allows technicians to enter hours directly from the field for themselves, or for an entire crew, and is automatically linked to a specific job or cost item in real-time. The second component is the daily job log information. This feature allows for job descriptions to be entered, how many subcontractors were on a specific job as well as how many hours they worked, what material was used or purchased, what equipment was used or rented, any safety issues that occurred, and any weather delays experienced. This component also has a custom field section, whereby any additional information, customized to any business, can be entered. This information can be in the form of an open text field, date, and numeric or drop down field. The third component provides users with the ability to take pictures directly from the job site. When a picture is taken, the image is automatically saved and integrated into the Jonas document management system and is tagged to that specific job.

 

Karoline Lapko, Vice President of Jonas Premier, is excited for the release of their mobile app, “At Premier, we are committed to empowering people and organizations to achieve more. Today’s mobile app release is another step on our journey to re-inventing the mobile and cloud world in the construction industry. Real-time daily job logs and time entry are now just a tap away. We expect a tremendous response, and customer feedback is critical to ensure high quality and to help us refine and improve the app. We’ve only scratched the surface of what is possible as we intend to re-image new ways to build out the product to help with automation, collaboration and integration. Stay Tuned!”

 

While the Jonas Premier mobile application has numerous components and features already, there is still room for growth. The next phase of the app will allow for RFIs (request for information) for quick photo capture and ability to create a new RFI directly from the mobile decide. The app will also be able create a deficiency or punch list. With the application currently available for Android devices, an iOS version is set to be released within Q2 of this year

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Read the official Press Release HERE.